Coronavirus Message

COVID-19 Information

The staff at Columbia Community Mental Health want to assure you that we are paying close attention to the rapidly changing COVID-19 situation. We remain open for business and providing almost all of our usual services, with some changes in place to make sure we are providing a safe environment for both clients and staff. In order to keep our staff and clients safe, we will be screening everyone entering our buildings for symptoms of the virus. We will also be screening clients we see in community settings. Symptoms include fever of 100.4 or higher, cough, and difficulty breathing. Symptoms may appear from 2 to 14 days after exposure, according to information provided by the Oregon Health Authority (OHA) and Centers for Disease Control (CDC).

We will be practicing social distancing guidelines for all in-person interactions.
As with any communicable disease, please:

• Stay home when you are sick.
• Cover your mouth and nose with a tissue or sleeve when coughing or sneezing.
• Wash hands often with soap and water for at least 20 seconds.
• In absence of soap and water, hand sanitizer may be used.
• Avoid touching your eyes, nose and mouth with unwashed hands.

Additionally, we are following CDC guidelines and recommending any person over the age of 60 or those with chronic health conditions to remain at home.

Telehealth Option
As of Monday March 16th, 2020, we are temporarily providing many of our in-person services via telehealth. Telehealth includes phone and video conferencing options. This is a private and secure way of connecting with your provider or therapist from the safety of your home on a phone or computer. You will be given instructions on how to access your session before your appointment.
For some appointments that still occur at CCMH, you will be seen in the office but your provider may be working from a remote location. We have telehealth stations set up throughout our building to make sure these visits occur without disruption to your care.
As always, CCMH staff are available to discuss individual needs and preferences for your care – please call your current CCMH provider or our front desk to discuss options. Our phone number is 503-397-5211.

Health Insurance
Many insurance carriers, including the Oregon Health Plan, cover telehealth services. We are working closely with our insurance partners on this issue. Please feel free to discuss this with your therapist or provider prior to your appointment. Please Remember CCMH is dedicated to the well-being of our community. We remain open and committed to providing creative solutions to continue to serve the citizens of Columbia County.

As always we continue to offer crisis services 24 hours a day, 7 days a week; you can access this service, regardless of insurance, by calling 503-782-4499 (toll free 1-800-294-5211). We encourage you to reach out to us if you or a loved one are struggling to cope during this very distressing time.

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